Freshers Technical Jobs In Bangalore – Microland
Posted on December 12, 2009
Freshers BPO Jobs at Bangalore Microland
JobTitle: Tech Support (BPO)
About Microland :
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
Experience: 0 – 3 Years
Skills: Technical / Good Communication / Computers / Problem Solving / Hardware / Troubleshooting
Job Description:
- Technical Support on basic operational or maintenance of Networking products like computer routers, modems .
- Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
- Escalate problems when unable to resolve customer issues.
- Log and sufficiently document all contacts with customers in designated tools.
- Identify and provide input on unique or recurring customer problems
Desired:
Experienced from any domain with good communication skills
Basic technical knowledge
Technical support
Willing to work in night shifts/rotational shifts.
Location: Bengaluru/Bangalore
Education: Any Graduate
Apply:Send your cv to tsr(AT)microland.com
Address:
Microland Limited
1B, Ecospace Outer Ring Road Bellandur
Bangalore,Karnataka,India 560001
Contact Number: 9902251024
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